The thought of using mobile marketing can be both exciting and intimidating at the same time, especially if you have little to no previous experience in doing so. Use this article to help you get a good background both on what it is and how to best use it.
Enhance your text messages with other forms of communication. Make use of multi-channel marketing. One form communication isn’t enough for today’s audience. Each style of communication has its own set of pros and cons. This is why it is best to use more than one. Try sending direct mail, e-mail and a text right before something important happens.
Use mobile marketing as a means of communication not a means for profit. Your business may be very important to you, but you need to remember that customers do not take well to being treated like money bags. Using your mobile campaign to actually talk to them will increase your sales more than promotions.
Get training. Many vendors actually offer training programs on how to safely and properly run a mobile marketing campaign. These people will educate you on everything from how often to send out deals and messages, to the regulations you will need to follow while your program is ongoing. Take advantage of this.
Make your mobile marketing campaigns interactive. Draw in your customers and offer them a way to interact with the system or amongst themselves. By engaging mobile users you will be solidifying your customer base as well as setting up future demand for more as each customer will be more likely to recommend your service.
When building a mobile marketing campaign, you need to make sure that you know your market first and foremost. If you cannot identify and correctly cater to your intended market, your campaign is going to ultimately fall flat and nothing will be able to save it. Identify your market and know it well.
Social media is not a buyer’s market; it’s essentially a large, ongoing conversation that you will need to participate in as a mobile marketer. You cannot be the proverbial salesman here. Instead, you really have to be a mobile user much more than a marketer. This means you need to focus more on communication and less on being authoritative.
Information you send out has to be meaningful if you expect to receive a meaningful response. Little reminders about nothing but your existence are annoying. So if you’re contacting someone via mobile marketing, make sure that you have a worthy cause for doing so. It’s not a lot to ask.
On your webpage, you should put links to your business pages on social networking sites. Many customers these days don’t bother to search for a company’s main site, but rather seek out their social media pages.
Mention your mobile marketing everywhere you can. Talk about it on your social networking sites, any blogs you have, your e-commerce site, and anywhere else you can think of. You want your customers to realize that they can access your company from where ever they are, and it will be easy for them to do so.
Use scannable QR codes to introduce your brand to customers. Link a QR code with a discount or coupon that is only found on the mobile application, product information, short video or another relevant item of value to the user. This is effective at getting customers familiar with your brand.
Make sure any directions on your site are smartphone ready. Most people use mobile devices to aid them in traveling to various locations. Try to make it as easy as possible for your customers to find you. Check to be certain your maps look nice and clear on all mobile devices and turn up easily when a mobile search is conducted. Consider using an external link to a known site, like Google maps, for your customers.
When using mobile marketing, try to use text as much as possible and avoid using large files such as pictures. You might have the best mobile device with super screaming fast 4G download speeds where you can access the net from anywhere, but your customer likely does not. So design your mobile marketing in ways the work for everyone.
Avoid using abbreviations and caps. Most people will be annoyed by this and dismiss your message right away. You can use capitals to write the name of your brand or to emphasis a good call to action, but you should keep your message as short and simple as you can.
Compatibility is crucial. When starting a mobile marketing campaign it is essential that it will display correctly no matter which device your customer is using. There are loyal users of every mobile platform and focusing on only one device limits your customer base. At the very minimum it should be viewable on the 3 biggest devices: Blackberry, iPhone, and Android.
If you want more customers in the local area, include mobile friendly maps within your website. Should a prospect search for nearby businesses from their mobile device, the maps you put up can help them navigate to your store effortlessly.
To advertise to a wide range of customers, place ads on a variety of external mobile sites. Newspapers and blogs are especially good options. Advertising rates for the mobile version of the site are often cheaper, but will get your ads seen by a great deal of customers. Seek out sites that would appeal to tech savvy users for the best results.
Mobile marketing is a fun and exciting way to get your message out to your target audience. It is something that when done right, will be an excellent addition to your advertising arsenal. Start today, and use the great tips provided in this article.
